What happened to older purchases?
Face Yoga Method has migrated platforms over the years. If you purchased a course, the 6-Week Bootcamp, or any program a long time ago, your content may not have automatically transferred to the current platform.
This doesn't mean your purchase is gone — it means we need to restore your access manually.
What to do
Email us at [email protected].
Include your full name and the email address you used when you originally purchased.
Tell us the name of the course or program.
If you still have any order confirmation email or receipt from the original purchase, attach it — this helps us locate your account much faster.
We'll look up your purchase and restore access to your current account.
I don't have my original receipt
Don't worry — if you remember the approximate purchase date and the product name, we can usually locate it. Include as much detail as you can and we'll do our best.
I created a new account and lost everything
If you created a new account and your purchases are attached to an old email address, email us with both email addresses. We can consolidate everything into one account.
Still need help?
Email us at [email protected] — this is exactly the kind of thing we handle directly.