Our refund policy
Refund windows vary depending on the product you purchased. The exact window and terms for your product are always listed on that product's sign-up page and in your purchase confirmation email — that's the source of truth if you're ever unsure.
As a general guide:
Standalone courses and programs: 30-day money-back guarantee
Live challenges and other short-format offers: the window stated on that offer's page (often shorter than 30 days)
Membership subscriptions: non-refundable — you can cancel anytime and keep access until the end of your current billing period
If you're within your product's refund window and would like a refund, just reply to this message with the details below.
How to request a refund
Reply to this message with:
Your full name and the email address on your account
Which product you'd like refunded and the approximate purchase date
Your payment receipt if you have it — not required but speeds things up
We aim to respond within 1–2 business days.
How long does a refund take to appear?
Once a refund is processed, it typically appears on your card or account within 5–10 business days, depending on your bank. If it's been longer than 10 business days and you still don't see it, reply to this message with your name and purchase details so we can look into it.
If you purchased a standalone course, upsell, or sale product
One-time purchases can be made through Stripe or PayPal, depending on how you checked out.
If you paid via Stripe: Your refund will be returned to the card you used.
If you paid via PayPal: Your refund will be returned to your PayPal account. Processing times are the same (5–10 business days).
After your refund window
Refunds are available within the window listed for your specific product. If you're past that window and believe there's an exceptional circumstance (for example, a duplicate or accidental charge), reply to this message with your details and we'll review it.